22 Dec 2011 | GamerTech Newz
Since last week a lot of players on XBox Live have not been able to login because of a profile error which has just been found by Microsoft. The error shows ‘Error 801540B7′ and stops players from accessing their online profiles and purchased content.
It is believed that this error may be a result of the dashboard overhaul that was implemented earlier this month but no-one is entirely sure. Microsoft have told Joystiq that they are aware of the problem and are currently working to fix it. Microsoft’s statement to Joystiq read:
“We have recently identified an Xbox Live profile data error that results in Error Code ’801540B7′ for a small number of Xbox Live members. The error instructs users to attempt to re-download their Xbox Live profile and directs them to customer service support for further assistance. We apologize for the inconvenience this has caused to our loyal Xbox Live members and are working to resolve the issue as soon as possible.